Shipping & Delivery
Where do you ship to?
We currently ship to Singapore, Malaysia and Thailand.
How much is the shipping fee?
Your shipping fee will be auto-calculated at checkout.
|Thailand (Central, North, East, North-East and South Region)||THB|
|6 - 10kg||300|
|11 - 15kg||450|
|16 - 20kg||600|
|21 - 25kg||750|
|Thailand (South Region 1 - Phatthalung and Songkhla)||THB|
|6 - 10kg||400|
|11 - 15kg||600|
|16 - 20kg||800|
|21 - 25kg||1000|
|Thailand (South Region 2 - Mae Hong Son, Narathiwat, Pattani, Satun, Yala)||THB|
|6 - 10kg||500|
|11 - 15kg||750|
|16 - 20kg||1000|
|21 - 25kg||1250|
When will my order be shipped?
Upon order confirmation, your order will be shipped within 1-2 working days. You will receive an email with a link to your tracking information once your parcel has been shipped from our warehouse.
|Area||Est. Delivery Time|
|Bangkok & Central, North, East, North-East and South Region||1 - 2 days|
|South Region 2||3 - 5 days|
How will my order be shipped?
Your order will be shipped from our warehouse and depending on your region, will take an estimated 3-7 days to reach you. Our Delivery Partner will attempt to contact you to confirm delivery.
How can I track my order shipment?
To track an order, click on the tracking link in your shipping confirmation email and enter your tracking number (found in the same email) when prompted.
I did not receive my order / I have missing items from my order
If you encounter any discrepancies in your order, please reach out to our customer support team at firstname.lastname@example.org with your Name, Order ID and issue faced within 3 days from your delivery date. We will do our best to assist you in resolving the matter.
Still have questions or need additional help? Contact us via email.